Privacy policy

Effective date: 21 Feb 2025

At Bolt Appliance Repair LLC, we are committed to protecting the privacy and security of your personal information. This Privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our appliance repair services.

1. Information about our company

Company name: Bolt Appliance Repair LLC.

Contact information:

Phone: +1 (813) 924-64-81
Email: info@boltappliancer.com
Jurisdiction: Florida, USA

2. Types of data we collect

We collect the following types of personal information when you use our services or visit our website:

  • Name;
  • Phone number;
  • Address;
  • Email address;
  • Payment information;
  • IP address.

3. How we use your data

We use the information we collect for the following purposes:

  • To provide and improve our appliance repair services;
  • To process payments for services rendered;
  • To communicate with you regarding your service requests.

4. Disclosure of data to third parties

We may share your information with third-party service providers to facilitate our services, such as processing your payments and managing service requests. Specifically, we share data with:

  • Kickserv: A Service Management Software for managing service requests and payments.

These third parties are required to handle your personal data in accordance with applicable privacy laws and our agreements with them.

5. Security measures

We take the security of your personal information seriously. We implement various security measures to protect your data, including:

  • Encryption: We use modern encryption techniques to protect personal data during transmission and storage;
  • Access control: Only authorized personnel have access to personal information, and they are required to follow strict security protocols;
  • Network security: We use firewalls, intrusion detection systems, and other technologies to prevent unauthorized access to our systems;
  • Regular updates: We continually update our security systems to address new threats and vulnerabilities.

While we take reasonable precautions to protect your data, no system is 100% secure. We are committed to continuously improving our security practices.

6. User rights

As a user, you have the following rights with respect to your personal data:

  • Access: You do not have direct access to your data; however, you may request corrections or deletions in a case-by-case basis;
  • Correction: You may request corrections to any inaccuracies in your data by contacting us directly;
  • Deletion: You may request that we delete your personal data at any time. Please note that if you choose to delete your data, we may not be able to provide further services;
  • Opt-out of data collection: You have the right to opt out of data collection; however, this will result in the deletion of your personal data and prevent us from continuing to provide our services.

7. Use of cookies

  • HTTP-only cookies: We use HTTP-only cookies to protect against cross-site scripting (XSS) attacks and to store your zip code for service purposes;
  • Client-side cookies: We use client-side cookies, including Google Analytics, to collect data about how users interact with our website. This information helps us improve our services and user experience. Google Analytics may collect information such as the pages you visit, the time spent on the site, and other interaction data. You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on or adjusting your browser settings to block cookies.

8. Changes to this Privacy policy

We reserve the right to update this Privacy policy at any time. Any changes to the policy will be posted on this page, and the «Effective date» at the top will be updated accordingly. Please review this page regularly to stay informed about how we are protecting your personal data.

By continuing to use our services, you accept the terms of this Privacy policy.