Terms of use and Terms of service
Effective date: 21 Feb 2025
1. Introduction
By accessing or using this website and the services provided by Bolt Appliance Repair LLC, you agree to be bound by these Terms of use and Terms of service. If you do not agree with these terms, please refrain from using the website or our services.
This document outlines the rules and guidelines governing your use of the website and the terms of service for the appliance repair services offered by our company. By using our website and services, you acknowledge that you have read, understood, and agreed to these terms.
2. Definitions
For the purposes of these Terms of use and Terms of service, the following terms are defined as:
- Website: The official online platform provided by Bolt Appliance Repair LLC, accessible at https://boltappliancer.com/, used to order appliance repair services and access related content;
- User: Any individual or entity that accesses or uses the website, regardless of whether they are registered or not;
- Client: A person or organization who engages Bolt Appliance Repair LLC for the provision of appliance repair services. This includes both residential clients (individuals) and commercial clients (businesses or other entities);
- We / Our / Company: Refers to Bolt Appliance Repair LLC, the service provider that owns and operates the website and offers appliance repair services;
- Service: Refers to the appliance repair services provided by Bolt Appliance Repair LLC, which include diagnosing, repairing, maintaining, and installing household and commercial appliances.
3. Terms of use
3.1. General use of the website
This website is provided for the purpose of ordering appliance repair services. By using the website, you agree to comply with these Terms of use. Registration is not required to use the website.
Please note that the materials available on this website, including but not limited to text, images, logos, graphics, and multimedia content, are for personal and non-commercial use only. Unauthorized use of these materials outside of the website is strictly prohibited.
3.2. Intellectual property rights
All content available on this website, including but not limited to text, graphics, logos, images, photos, and videos, is the property of Bolt Appliance Repair LLC and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or use of any part of the content on this website without prior written permission is prohibited.
3.3. Prohibited activities
By using this website, you agree not to engage in the following prohibited activities:
- Hacking or attempting to gain unauthorized access to any part of the website or its systems;
- Conducting or attempting a Distributed Denial of Service (DDoS) attack against the website;
- Sending unsolicited spam or promotional materials;
- Violating any intellectual property rights, including using content from the website without proper authorization.
Any violation of these terms may result in immediate suspension of your access to the website and legal action.
4. Privacy and data protection
By using our website and services, you agree to the collection, use, and protection of your personal information as described in our Privacy policy. Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable privacy laws.
Bolt Appliance Repair LLC collects and processes personal data in order to provide our services, communicate with clients, and improve the overall user experience. We take reasonable measures to ensure that your personal information is secure and protected against unauthorized access, disclosure, alteration, or destruction.
For more detailed information on how we collect, store, and use your personal data, including the use of cookies, please refer to our Privacy policy.
5. Terms of service
5.1. Services provided
Bolt Appliance Repair LLC provides professional repair services for a variety of household appliances, including refrigerators, ovens, and washing machines.
5.2. Service requests
To request a service, users must submit a service request form on our website or contact our customer service team. You agree to provide accurate and complete information for the service.
5.3. Pricing and payments
All prices for repair services will be provided upfront. Payment is due upon completion of the service. We accept credit card payments, bank transfers, checks and cash.
A service call charge will be applied to all service requests. This fee will be credited towards the final repair estimate if the repair is approved. The service call charge is valid for up to 30 days from the date of the estimate. If the repair service is not requested within 30 days, the charge will not be credited.
5.4. Cancellations and refunds
Upon acceptance of an estimate for service, ordering and shipping procedures are set in motion which cannot be reversed, and upon cancellation, incur costs for shipping, handling, and restocking fees.
Therefore, a 50% deposit is required prior to any special order of parts. As estimate shall be given to customer by the service dealer in digital format, and the service dealer may not charge for work done or parts supplied in excess of the estimate without prior consent of the customer where provided, the service dealer may charge a reasonable fee for services provided determining the nature of the malfunction is the preparation of a written estimate of repair.
5.5. Warranties and guarantees
Unless otherwise noted, parts are warranted for 90 days, and labor related to this repair is warranted for 90 days under conditions of normal household usage. Refrigerant charges are excluded from warranty.
Except as provided for above, there is no warranty or guarantee of merchantability, fitness for a particular purpose, or any other kind, express or implied. We do not make any guarantee with respect to parts not supplied by us.
If repairs become necessary within the warranty period, they will be charged separately. Warranty applies only during normal business hours and within our service area. Recall appointments are scheduled according to availability, excluding Sundays. We do not guarantee against loss or damage due to flooding or other natural events.
5.6. Limitation of liability
In spite of care taken by technicians, damage to floors, walls, cabinets, as well as the appliance itself can occur while moving equipment for service. Damage can also occur due to faulty, cracked, or disconnected supply lines, connections and hoses, in order to service, customers hereby release this company, and the technician, from liability for such damage.
6. User Rights and responsibilities
6.1. User rights
You have the right to request corrections to any inaccuracies in your service request and to cancel services before completion. You may also request that we delete your personal data as per our Privacy Policy.
6.2. User obligations
You agree to provide accurate and complete information for any service requests and to cooperate with our technicians during service visits.
7. Dispute resolution and Governing law
We want you satisfied!
If for any reason you are dissatisfied with the service provided and cannot resolve the dispute through your local dispatch office, please describe the problem and we will be glad to assist your dispute.
A service charge of 2% per month will be added to all past due invoices, with a minimum charge of $10.00 per month. A returned check fee of $30 will be added to the total charges for every returned check. If a customer approves a repair and a part is ordered but then cancels the repair, a restocking fee of 15% of the total cost will be charged. In the event a payment is made online toward this invoice, it may result in an additional online payment fee.
8. Amendments to these Terms
We reserve the right to update or modify these Terms of use and Terms of service at any time, without prior notice. Any changes will be posted on this page, and the «Effective Date» will be updated accordingly.
It is your responsibility to review these Terms periodically to stay informed about any updates or changes. Your continued use of the website and services after any modifications to these Terms constitutes your acceptance of those changes.
If you do not agree with the updated Terms, you must stop using the website and services.
9. Contact information
If you have any questions or concerns regarding these Terms of use and Terms of service, or if you need further information about our website and services, please contact us using the details below:
| Company name: | Bolt Appliance Repair LLC |
| Phone: | +1 (813) 924-64-81 |
| Email: | info@boltappliancer.com |
| Address: | 17449 Stinchar Dr, Land O` Lakes, FL 34638 |
We will respond to your inquiries as soon as possible.